Tag: People Management

Giving Customers the Kind of Customer Service That Keeps Them Coming Back Good customer service is the lifeblood of any ...

According to one industry report, U.S. companies spent over $90 billion dollars on training and development activities in 2017, a ...

There are a lot of bad bosses out there—that's no surprise. In fact, 65% of Americans would choose to fire ...

One common belief amongst business owners is that success is often the result of being in the right place at ...

When initiating contact in the context of networking, it can be tempting to be vague as a form of self-protection. ...

When you take on your first manager role, people will be watching. What you think, what you say, and how ...

When someone at work makes a comment that sounds biased, and you’re not sure if they’re being prejudiced or not, ...

It’s not always easy to get the most from your employees. If you’re struggling to inspire the people on your ...

Research has shown that reflection boosts productivity. Yet few of us make time to reflect. Why? For one, figuring out ...

Bosses Shouldn’t Play Favorites It’s natural to like some colleagues more than others. But when you’re the boss, treating direct ...