How to Keep Employees Connected to Customers
Developing an understanding of your customer to build a successful product or business model is not just a data crunching ...
Tag: Customer engagement
Five Ways to Authentically Engage Your Customers
Hint: "Ask not how you can sell, but how you can help." For decades, one-off marketing campaigns were the biggest ...
Customer satisfaction is not enough. Delight your customers!
Customer satisfaction is simply no longer enough to ensure business success. Customers want to feel important, engaged and valued. They ...
Ghana Talks Business TV- Nadia Takyiwaa Mensah
Nadia Takyiwaa Mensah is the founder of Sixth Sense Manifesto (a brand management agency) in Ghana and Nigeria and Sai ...
10 Principles of Customer Strategy
It’s no longer enough to target your chosen customers. To stay ahead, you need to create distinctive value and experiences ...
The 3E’s of Retail Relevance
The Retail RelevanceMeet the connected consumer in Omni-Channel world!!The traditional retail was all about stocking products customers wanted and ensuring ...