A joint statement by the Electricity Company of Ghana and the Power Distribution Services (PDS) has charged PDS to provide all activities related to electricity retail as a short-term arrangement.
According to the statement, the short-term arrangement is “to ensure that there is no disruption of power supply and service delivery” to customers.
The government on Tuesday 30th July suspended the power deal it signed with PDS. The Minister of Information, Hon Kojo Oppong Nkrumah, communicated the decision via a press release.
The statement said the action to suspend PDS became necessary due to “the detection of fundamental and material breaches of PDS’ obligation in the provision of Payment Securities (Demand Guarantees) for the transaction which have been discovered upon further due diligence”.
Meanwhile, PDS in a response to the government’s decision to suspend the power distribution company, PDS maintains it has not erred and that government rushed in it’s decision.
BELOW IS THE JOINT PRESS RELEASE BY ECG AND PDS
Following the issuance of Public Notice No. 030819 by the Energy Commission appointing Electricity Company of Ghana Ltd as Interim Operator to take charge of management and operation of electricity sales and the retention by Power Distribution Services Ghana Ltd of the Electricity Distribution License in the Southern Electricity Zone of Ghana, ECG and PDS have agreed on interim operational modalities.
This is to ensure that there is no disruption of power supply and service delivery to our cherished customers.
As an interim arrangement, the public is hereby notified that PDS will provide the following services on behalf of ECG:
• All activities related to electricity retail sale including but not limited to:
Meter reading
Billing
Distribution of bills
Bill reconciliation
Revenue collection
New service connections
Disconnections and reconnections
Faulty meter replacements
Network faults and repairs
Complaints and fault reporting to the call centres
Any other related service
In light of the above, all payments and other related activities shall continue to take place at:
PDS Regional and District offices
PDS existing Customer Service Centres
PDS licensed vending stations
PDS operated Cash Points
Banks
All cheques shall be issued in the name of “Power Distribution Services Ghana Limited”.
This interim arrangement shall be in force from 8th of August, 2019 until the reversal or otherwise by the Energy Commission.
ECG and PDS assure the general public that we will continue to provide quality electricity services to our cherished customers.
ALSO READ: PDS finally reacts to the government’s suspension
All enquiries should be directed to PDS Call Centre No. 0302-611611 and all existing social media handles.
ISSUED JOINTLY BY MANAGEMENT OF ECG AND PDS
