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The high rise in fibre cable cut across Ghana is what leads to disruption in its services. Between January and March alone, MTN says it suffered 382 incidents of a fibre cable cut.

Ashanti Region recorded the highest number of fibre cuts of 159, representing 41 per cent, above Western, Greater Accra and Central regions.

Corporate Services Executive at MTN Ghana, Sam Koranteng, blames the situation on construction works, among other factors.

The Telecoms Chamber says the destruction of underground fibre optic cables cost mobile telephony operators in excess of $3 million, last year.

MTN Ghana says it lost almost ₵39 million in revenue between October 2018 and February 2019, due to such destructions.

It costs the company almost ₵7,000 to repair each fibre optic cable destroyed. For instance, the company spent ₵7.5 million on the repair of fibre optic cables in 2018.

Mr Koranteng says the state lost over ₵17 million in regulatory fees and tax.

“It causes revenue loss. From October last year to February this year when we did the calculations of the down times of the network, which resulted in revenue loss, we have approximately lost about ₵39 million in terms of revenue. If we had been able to realise that ₵39 million, in terms of taxes and regulatory fees, we have lost that money as well. For regulatory fees, we estimate it at ₵7,800 million that would have gone to NCA and GIFEC; in terms of the government of Ghana, it came up to ₵ 16 million.”

Despite huge commitments, destruction of fibre optics resulting in service disruption or shut down persists.

Speaking to Nhyira FM on the sidelines of media and other stakeholder forum in Kumasi over the weekend, Mr Koranteng revealed MTN has been recording triple fibre cuts in a week.

“Sometimes we suffer double fibre cuts; triple fibre cuts. On the 9th of April for example, we suffered five (fibre cuts) which brought down a significant part of service in the country. On the 12th of April, it went on to six fibre cuts almost simultaneously.”

MTN Ghana says it invested ₵825 million in network and information technology improvement in 2018.

It also rolled out 368 kilometres fibre optic cables to over 2,000 sites across the country.