At the sidelines of the Vodafone Africa SME summit 2016, Ghana Talks Business TV engaged business consultant Caleb Ayiku on good customer engagement for SMEs. Caleb advised SMEs to always be on the look out for to ways to deliver good customer experience…

Caleb believes Ghana currently needs a good customer service revolution. According to the business consultant, at the moment there’s no one company in Ghana blazing the trail in good customer service.



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